where my work has made a difference
my work
Streamlining EMR Search
Designed a smarter search experience that helped care teams work faster and more confidently, saving ~$15K/month in operational costs.
Leave of Absence Tracking Automation
Standardized and automated LOA event tracking to ensure 100% reporting accuracy while reducing operational overhead and improving care continuity.
Optimizing Credit Card Sign-Up
Partnered with product and analytics teams to redesign and optimize onboarding — achieving 87% conversion and a double-digit CSAT boost.
Building a Modern Fleet Platform
Partnered with Driving Force to design and launch a scalable product for managing a $130M fleet — improving workflow efficiency and delivering clarity for 300+ users.